INTRODUCTION

My Royal Services is incorporated in England and provides domestic & commercial cleaning services. We are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with Privacy Policy.

WE ARE COMMITTED TO PROTECTING YOUR PRIVACY

We collect the minimum amount of information about you that is necessary to provide you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

INFORMATION COLLECTED

We may collect any or all of the information that you give us; depending on the type of transaction you enter into, including your name, address, telephone number and email address; together with data about your use of the website. Other information that may be needed, from time to time, to process a request may also be collected as indicated on the website.

Data in relation to credit card payments are processed by Stripe on a secure website.

INFORMATION USE 

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

COOKIES

The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for My Royal Services.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.

You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

DISCLOSING INFORMATION

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when subcontracting a part of our service to a third party. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time, in the future, we should wish to disclose information collected on this website to any third party; it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties; – for example, the number of individuals visiting our website or completing a registration form; but we will not use any information that could identify those individuals.

CHANGES TO THIS POLICY

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website; to ensure that it still meets with your approval.

CONTACTING US 

If you have any questions about our Privacy Policy; or if you want to know what information we have collected about you; please get in touch with us via our contact form. You can also correct any factual errors in that information or require to remove your details form our records.

We may process and store information that we have collected anywhere that we or our partners operate, in countries outside of your country of residence. We keep cross-border transfer of personal information to a minimum. In cases where we do transfer any personal information to countries outside of your country of residence, we ensure you that the information is transferred in accordance with this Privacy Policy and according to the applicable laws.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites or our apps; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.